Placing an Order

How do I place my order?

Once you've found the item you wish to purchase, click the "Add to Cart" button. This will place the item in your shopping cart, you can then change the quantity to the amount you wish by clicking "Update Cart". If you wish to continue shopping, click on the "Continue Shopping" button. If you wish to checkout, click on "Checkout" and follow the prompts.

I don't live in the United States. Can I place an order?

Sorry, we DO NOT accept international orders. At this time, we ship only within the United States. Due to high postage costs, it simply isn't cost effective to ship international.

Payment

What payment options do you accept?

Kosherprotein.com uses Paypal to process Credit Cards orders. We accept Visa, Mastercard, Discover, American Express and eChecks. You do not need to have a Paypal account to make a purchase.

Is it safe to use my credit card?

Absolutely! Through Paypal, KosherProtein.com is able to support 128-bit SSL encryption to protect your personal information.

Do you charge sales tax?

No. Every purchase from KosherProtein.com is tax free no matter what state you live in.

Shipping & Delivery

How much does shipping cost?

Kosherprotein.com charges a flat $7.95 fee for all orders. We use USPS Priority Mail as our shipping method.

How long will it take for my order to arrive?

As long as we have the product in stock, your order will ship in 24-48 hours. All orders are shipped from our warehouse in New York. You will be notified by e-mail when your order is shipped. USPS Priority Mail packages generally takes 2-3 days to arrive.

Refund Policy

Do you issue refunds?

KosherProtein.com will credit you in full if you wish to return any item in its unopened and original packaging within 15 days after receipt of delivery. All returns are shipped back to our warehouse at the customer's expense.

Privacy Policy

Whats is your privacy policy?

Your privacy is taken seriously at KosherProtein.com. The information we collect is only used to fulfill your order. You may receive periodic e-mails about new products or special promotions offered at KosherProtein.com. Under NO circumstances will KosherProtein.com give out or sell your personal information to third parties.